Shipping policy

Thank you for shopping with us. We aim to process and deliver your order as quickly and safely as possible.

Free Shipping

We offer free shipping on all orders.

There are no extra shipping charges at checkout.

Order Processing

Orders are usually processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Estimated delivery time is usually 7–15 business days, depending on your location and the shipping carrier.

Delivery times may vary due to customs, weather conditions, holidays, or delays beyond our control.

Order Tracking

Once your order has been shipped, you will receive a tracking number by email or SMS so you can follow your package until delivery.

Tracking information may take 24–72 hours to update after shipment.

Incorrect Shipping Information

Please make sure your shipping address is correct before placing your order.

We are not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, please contact us as soon as possible.

Lost or Delayed Packages

If your package is delayed, please contact us and we will help check the shipping status.

If a package is confirmed lost by the carrier, we will offer a suitable solution such as a replacement or refund.

Customs & Import Fees

For international orders, customs duties, taxes, or import fees may apply depending on your country’s regulations.

These charges are the responsibility of the customer and are not included in the product price.

Contact Us

For any shipping questions, please contact our customer support with your order number.